We’re Your IT Partners
We collaborate seamlessly with your in-house IT team, alleviating the burden of daily maintenance so they can focus on more strategic initiatives. If you don’t have an IT manager, no problem—we can step in to fulfill that role as well. Our goal is to ensure your technology operates efficiently, securely, and without disruption, allowing your business to thrive. From proactive monitoring and system updates to troubleshooting and long-term IT planning, we provide the expertise and support you need to keep everything running smoothly. Whether you require supplemental IT assistance or a fully managed solution, we’re here to help.
Remote Monitoring
and Management (RMM) Plans
Services
Datto Endpoint Protection
Protect your endpoints with industry-leading security from Datto. As part of our managed IT security services, this solution offers real-time threat detection and response capabilities. Keep your devices safe from malware, ransomware, and unauthorized access — whether you're in the office or working remotely.
RMM PC Desktop Monitoring & Maintenance
Our Remote Monitoring & Management (RMM) service keeps your desktops in good shape at all times. We check the health of the systems, software updates, and performance indicators, and we solve problems before they can affect your team. This is a fundamental component of our IT managed services.
RMM Continues O/S & Feature Patch Management
We handle all operating system updates and security patches to reduce vulnerabilities. Our patch management strategy ensures compliance and minimizes risk across your network. This proactive support is a key advantage of working with an IT managed services provider.
RMM Ransomware Detection Monitoring
Ransomware threats evolve constantly — and so do we. Our RMM platform uses advanced threat detection algorithms to identify suspicious activity early. Combined with endpoint protection and cloud backups, this forms a critical layer of our managed IT security services.
Datto SAAS Backup 1 Year (ICR)
Get one year of reliable SaaS data backup with Datto’s robust cloud platform. It’s your safety net for email, files, and other cloud assets, with quick recovery in case of accidental deletion or cyberattacks. We include this as part of our complete managed IT solutions.
Remote Support Calls included*
Need quick support? We include remote support calls to resolve issues quickly and keep your team productive. Whether it’s troubleshooting software or resolving network errors, our IT managed services team is just a call away — no waiting, no hassle.
Why Choose Us as Your Managed IT Service Provider
The selection of the right IT managed services provider is key to the success of your business. At Robotnik Solutions, we have the technical knowledge and responsive, personalized service to provide your organization with a competitive advantage.
Enterprise Managed IT Services: Our end-to-end IT managed services include proactive monitoring, strategic IT planning, and more, all aligned to your business requirements. We do all the infrastructure management, software patching, and network optimization. We aim to remove downtime, improve productivity, and safeguard your business against IT-related disturbances.
National Standards, Local Support: We have offices in Antigonish and Halifax, so we are never far away when you need us, and we provide enterprise-level support with a local touch. If you're looking for “IT managed services near me”, our local team is at your service. Our response times are quick, our support is personal, and we offer continuous consultation without outsourced call centres.
Cybersecurity and Compliance Expertise: We offer advanced managed IT security services, including ransomware detection, endpoint protection, and training, that meet compliance requirements. We are one step ahead of the evolving threats through AI-based tools and multi-layered security measures. This entails phishing protection, regulatory risk management, and real-time threat detection.
Scalable Solutions to All Businesses: Whether you are a small business that requires a fully managed IT solution or a larger company that requires supplemental support, we grow with you. We tailor service plans to your operational structure, growth objectives, and budget. You get what you need—no bloated packages, no hidden fees.
Reliable Technology Partners: We collaborate with industry leaders such as Datto, Acronis, and Microsoft to offer reliable, secure, and future-ready IT infrastructure. Through our alliances, we provide high-quality tools, cloud-based resilience, and data protection at competitive prices. These integrations are the foundation of our IT managed services solutions, which are long-term, scalable, and high-performing.
Additional Services
Acronis Cyber Cloud Backup
Securely back up the data on your devices to the Acronis Cyber Protect Cloud. This service can restore anything from individual missing files to an entire device’s data. Consider it the CTRL-Z to Ransomware attacks. We highly recommend device backups to protect (and fight back) against Ransomware attacks and reduce data loss from malicious and accidental deletion.
Security Awareness Training
Our security awareness training is an ongoing education series that provides your IT employees with relevant information and tests their cyber-awareness by covering all aspects of data security and regulatory compliance. We cover topics such as how to avoid phishing and other types of social engineering cyber attacks, how to spot potential malware behaviours, how to report possible security threats, and much more.
Make things even easier
FAQs
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Managed IT services are a way for companies to outsource their daily IT functions to a professional team. Instead of reacting to problems, managed service provider companies work proactively; they monitor systems, update software, and resolve issues before they become serious. It is an affordable means of ensuring that your technology is dependable, safe, and in line with your objectives.
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A managed IT service provider (MSP) is a company that manages the IT infrastructure of your business, including daily troubleshooting and long-term planning. They manage backups, network monitoring, cybersecurity, and software updates to allow your internal team to focus on their strengths. Consider them your IT safety net.
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Managed IT services provide better protection through endpoint protection, automated patching, and active ransomware defence. Such IT managed services companies also educate your employees to prevent phishing attacks and other risks. It is a tiered solution that makes your business more difficult to crack and easier to restore in case something goes amiss.
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Yes, many businesses have a managed service provider to augment their internal IT department. This is referred to as co-managed IT services, where the MSP does the routine or specialty work while your in-house team does the strategy. It is an intelligent method of efficiency without increasing full-time staff.
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Managed IT services are priced based on the size of your business, the complexity of your IT, and the support you require. The majority of IT managed services companies have flexible plans, including all-inclusive packages and pay-as-you-go. Although it is an investment, most businesses consider it cost-effective because it minimizes downtime and eliminates costly technology problems.
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Begin by searching for “a reliable IT managed service provider near me”, or “managed it services near me” with a proven track record and local availability. Robotnik provides personal assistance with a quick turnaround time, whether you are in Halifax, Antigonish, or any part of Nova Scotia. Local MSPs tend to be more responsive since they are familiar with your market, and can be on-site in a short time when required.
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We offer managed IT services to various industries such as healthcare, education, law, retail, and professional services. We customize every IT managed service solution to the needs of your industry, be it regulatory compliance, data protection, or scalability.