Robotnik Shipping Information
We offer several methods of shipping to allow you to choose the best method of delivery to suit your needs.
Sameday Right-O-Way Courier (SDROW)
Sameday Right-O-Way Ground Service shipments will typically be delivered between 1 to 5 business days in the martimes, with most shipments arriving the next business day* (Rural areas may take longer to arrive).
Canada Post
Canada Post shipments are used for areas of service not covered by Canpar or Sameday, typically the territories and offshore locations. For estimated times please contact service@robotnik.com
C.O.D.
Robotnik does offer COD shipping. There is a $20 COD fee on top of your normal shipping charges. The drivers will only accept cash or money order to the correct amount for a COD delivery.
Robotnik Local Delivery
Robotnik Local Delivery shipments are used for our free Halifax deliveries. Delivery times are typically done the next business day after ordering unless your order is incomplete. A Robotnik employee will contact you prior to delivery to ensure you will be available to accept your package.
Shipping F.A.Q.
Shipping charges vary depending on product, shipping address and any promotions. To find the shipping cost, register an account and add the products you wish to purchase to your cart. Step 3 will show you delivery options with prices.
Yes, you can. You may contact service@robotnik.com for shipping costs. You will need to provide your shipping address in the e-mail as well as a list of the products you wish to order. You may find it is faster to create an account to check your shipping costs.
If your package does not arrive in the timeframe you expected, please e-mail service@robotnik.com for your tracking number and a status update on your order. We will give you an estimate on delivery for your package, and also inform you of the courier’s tracking number for your package, allowing you to view an up-to-date status on your package.
If your package is late and we are unable to locate it with the courier’s tracking information, we will contact the courier to open a trace on the package. If the package cannot be located, we will re-ship your order at our expense.
You can contact the shipping department directly by e-mailing service@robotnik.com
If your package is late and we are unable to locate it with the courier’s tracking information, we will contact the courier to open a trace on the package. If the package cannot be located, we will re-ship your order at our expense.
You can contact the shipping department directly by e-mailing service@robotnik.com
If the package is damaged please do not accept it from the courier, or if you do, make sure the courier notes on the delivery receipt that the package was damaged. If you have a digital camera, take a picture of the damage. Contact us at 902-425-1599 extension 3 we will help you resolve the problem. If it is after store hours, please leave a message and we will contact you as soon as we are open. Damaged On Arrival items must be claimed within 24 hours of delivery so please contact us immediately.
If you are missing an item, please check the package thoroughly as sometimes small items are easily overlooked in the packing material. If you still do not see the misssing item, please e-mail service@robotnik.com or call 902-425-1599 extension 3.
If you are missing an item, please check the package thoroughly as sometimes small items are easily overlooked in the packing material. If you still do not see the misssing item, please e-mail service@robotnik.com or call 902-425-1599 extension 3.
If you have any questions not answered here, or need a shipping issue resolved, please contact our shipping department at service@robotnik.com or call us at 902-425-1599 extension 3